Employee Performance Management in Local Government

This document is a case study that outlines the implementation of the emPerform performance management system in a Texas city. The city recognized the need for a more effective performance management solution due to challenges with their previous annual review process, which lacked configurability and user-friendliness. The city council sought a customizable software that could facilitate regular check-ins and support development planning. After evaluating options, they chose emPerform for its robust features. The case study details the significant improvements experienced post-implementation, including enhanced communication between supervisors and employees, increased frequency of feedback discussions, and targeted employee development planning. The new system has fostered a culture of transparency and accountability, resulting in motivated employees and better alignment with organizational objectives. The city plans to further enhance its performance management process by exploring additional features within emPerform, such as 360-degree reviews and succession planning tools.