The State of Website Accessibility 2024 Report

The State of Website Accessibility 2024 is a report that presents findings from a survey conducted by London Research in collaboration with Crownpeak. The survey involved 200 senior managers responsible for web accessibility in organizations with significant digital presence. The report outlines key drivers for web accessibility investment, emphasizing that businesses are motivated more by commercial opportunities than legal risks. It identifies challenges such as decentralized management of digital properties and the need for executive buy-in to secure funding for accessibility initiatives. The report also discusses the importance of working with external accessibility partners to enhance strategic approaches and compliance with regulations. Recommendations include educating executives on accessibility, building a solid business case for investment, and recognizing the limits of internal knowledge. The report highlights the growing awareness of the commercial potential of accessibility, alongside the legal obligations stemming from regulations like the Americans with Disabilities Act and the European Accessibility Act.