City Barbeque Technology Implementation Case Study

This case study details how City Barbeque implemented Crunchtime to enhance restaurant operations. The objective was to standardize inventory management and reduce food costs across its 52 locations. Prior to Crunchtime, City Barbeque utilized various technologies that were not integrated, leading to inefficiencies. The management team recognized the need for a cohesive back-of-house platform that could streamline labor and inventory management. The implementation process involved addressing initial skepticism among restaurant managers by emphasizing the benefits of a unified system. Following the rollout, significant improvements were noted, including a reduction in inventory management time by half. The integration of Crunchtime's BizIQ product allowed for real-time data analysis and reporting, moving away from static spreadsheets. City Barbeque aims to expand its operations and leverage data-driven insights for menu engineering. The case study illustrates the importance of technology in optimizing restaurant management and operational efficiency.