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Cybage
Overview
Cybage is an Indian company founded in 1995, operating within the Business Services sector, specifically in Custom Software and IT Services, as well as Corporate Services. With an employee size ranging from 5,001 to 10,000 and reported revenue of approximately $1.83 billion, Cybage focuses on delivering tailored technology solutions to enhance business operations. The company has expertise in modernizing customer experiences and streamlining operations through advanced technologies, including generative AI. A recent case study highlights Cybage's work with a managed services provider, where they addressed challenges related to IT security management for small and medium businesses. The implemented solutions aimed to improve operational efficiency by reducing the time spent on tasks such as troubleshooting and assessments, while also ensuring compliance with security measures. The case study emphasizes the development of a bespoke generative AI assistant designed to facilitate natural language queries and enhance user engagement, ultimately leading to quicker decision-making and improved customer support.