Cybersecurity Training Program for Ericsson Employees

This document is a case study detailing Ericsson's implementation of a cybersecurity training program aimed at enhancing employee readiness against cyber threats. The case study outlines the challenges faced by Ericsson's security team in training a large, geographically dispersed workforce of 130,000 employees across more than 50 countries. It describes the previous difficulties encountered with automated clicks during phishing simulations and the need for a more effective training solution. The document presents CybeReady's Elastic Security Program (ESP), which offers continuous, localized training tailored to individual employee performance. The case study highlights the positive changes in employee behavior and engagement following the training, including a significant reduction in click rates on phishing simulations. Additionally, it emphasizes the program's flexibility, allowing business units to manage their own training while maintaining centralized oversight. Overall, the case study illustrates the successful transition to a more effective cybersecurity training approach that fosters a culture of security awareness within Ericsson.