2024 Global eCommerce Payments and Fraud Report

The 2024 Global eCommerce Payments & Fraud Report is a comprehensive document that presents the findings from a survey conducted by the Merchant Risk Council (MRC) in collaboration with Visa Acceptance Solutions and Verifi. This report is the 25th edition and is based on responses from over 1,100 merchants across more than 35 countries. It provides an in-depth analysis of the evolving landscape of eCommerce payments and the associated fraud risks. The report is divided into six sections, focusing on payment acceptance, tactics, partnerships, fraud opportunities, first-party misuse, and fraud management. Each section outlines key insights, including the rise of real-time payments and buy now, pay later options, the importance of payment security measures like tokenization, and the challenges merchants face in managing fraud. The findings aim to equip the MRC merchant community with critical data and benchmarks to enhance their fraud management strategies.