2024 Global eCommerce Payments and Fraud Report

The 2024 Global eCommerce Payments and Fraud Report serves as a comprehensive analysis of the current trends in eCommerce payments and fraud, based on a survey conducted among over 1,100 merchants across various regions. The report is structured into six sections, starting with an overview of payment acceptance, detailing the evolving landscape where real-time payments and buy now, pay later options are gaining traction. It also highlights the increasing fraud risks associated with popular payment methods. The report further discusses payment tactics and metrics, emphasizing the importance of secure payment experiences and the role of third-party marketplaces in enhancing merchant reach. Additionally, it addresses the rising incidence of fraud, particularly first-party misuse, and the operational challenges merchants face in managing these threats. The findings are supported by data collected from a diverse mix of merchants, providing valuable benchmarks for the industry. Overall, this report aims to inform the merchant community about effective strategies for payment management and fraud prevention.