CYGNVS is a United States-based company established in 2017, specializing in custom software and IT services within the business services sector. With an employee base of 51 to 200, the company focuses on addressing the complexities of cyber risk management, particularly through its cyber incident response platform. The company’s published whitepaper, "The First 48 Hours: Why Cyber-Attack Response Plans Go Awry," outlines the critical importance of having robust incident response (IR) plans in place to mitigate the effects of cyber threats. It emphasizes that organizational challenges, rather than purely IT issues, often lead to failures in executing these plans during a crisis. The document highlights common pitfalls such as communication breakdowns and reliance on key individuals, advocating for a coordinated approach that leverages the strengths of all employees to enhance crisis response. CYGNVS aims to facilitate swift and effective communication during cyber incidents, ensuring businesses can recover quickly and minimize reputational and economic damage.