Potato Corner Training Implementation Case Study

This case study details the implementation of CYPHER Learning® at Potato Corner, a global food franchise with over 25 years in the industry. The document outlines how the organization transitioned to online training in 2020, aiming to provide a learning experience akin to physical classroom training while enhancing operational efficiency. Key stakeholders, including the Chief Human Resource Officer and the International Business Development Manager, share their experiences and expectations regarding the platform. They note significant improvements in employee competencies, speed, and flexibility of learning. The case study highlights features of the CYPHER platform, such as its user-friendly interface, course catalog, and chat feature, which facilitate communication and engagement among learners. The feedback from various team members emphasizes the effectiveness of the online training in equipping employees with essential knowledge and skills for their roles, ultimately contributing to the organization's operational success.