Bespoke Hotels Email Security Implementation Case Study

This case study details the implementation of Cyren Inbox Security (CIS) by Bespoke Hotels, a hospitality management company overseeing around 90 hotels in the UK. The document outlines the challenges faced by the organization, including a significant increase in phishing attacks and a ransomware breach after migrating to Microsoft Office 365. To address these issues, the IT team sought an email security solution that would integrate seamlessly with their existing systems. The case study describes how CIS was selected for its ease of use, centralized management, and effective phishing prevention capabilities. The implementation process took a couple of weeks, with a staggered rollout allowing staff to adapt gradually. Following deployment, there was a notable reduction in phishing emails, and employees became more proactive in reporting suspicious messages. The case study concludes with positive feedback from the Group IT Director, highlighting the solution's effectiveness and the increased cybersecurity awareness among staff.