Puma Enhances Employee Experience with DailyPay

This case study details Puma's implementation of DailyPay's earned wage access program aimed at improving employee engagement and addressing timecard reconciliation challenges. The document outlines the motivations behind the decision to adopt this benefit, highlighting the competitive advantage it provides in the retail market. It presents insights from Tiffany Paquette, Director of People Technology & Operations, and Jessica Weatherbee, a Junior Analyst, who discuss the initial hesitations and subsequent successes of the program. Key outcomes include a high participation rate among new hires, with over 50% enrolling in the program, and a significant reduction in timecard reconciliation issues, improving efficiency by over 50%. The case study also emphasizes positive employee feedback regarding the program's convenience and its role in enhancing financial wellness. Overall, the implementation process is described as methodical and well-supported, contributing to the program's success within a short timeframe.