Managed Detection and Response Service Bundle Description

This document is a service description for the Managed Detection and Response Service Bundle provided by Darktrace. It outlines the composition of the service bundle, which includes Darktrace Security Operations Support, Service Readiness Consultancy, Managed Detection and Response, and Analyst Services. The document details the process for Service Readiness Consultancy, which involves an initial Service Readiness Check conducted by a Darktrace Engineer to assess the customer's environment and readiness for the Managed Detection and Response service. It describes the Service Readiness Workshop, where the engineer reviews findings from the check and makes recommendations to optimize the customer's deployment. The document also specifies the criteria for Service Readiness States, which indicate the operational status of the service, ranging from 'Service Readiness Pass' to 'Not Service Ready.' Furthermore, it discusses the responsibilities of the customer regarding the implementation of recommendations and the implications of unresolved issues on service scope.