
Darktrace
Security Operations Support Service Description
Pages
3
Time to read
6 mins
Publication
Language
English

Pages
3
Time to read
6 mins
Publication
Language
English
This guide outlines the Security Operations Support service offered by Darktrace, detailing features, requirements, customer responsibilities, and roles. It provides insights into accessing analytical assistance, managing support tickets, and ensuring effective communication with Darktrace's global SOC. The document emphasizes the importance of maintaining an active Call Home connection and the responsibilities of both customers and Darktrace in delivering effective security operations support.