Data Privacy Management Case Study for Life360

This case study details Life360's implementation of DataGrail to enhance their data privacy management. Life360, a mobile app with over 60 million users, faced challenges in managing a high volume of privacy requests, which previously required substantial staff resources and manual processes. The company recognized the need for a technical solution to efficiently handle these requests while ensuring compliance with regulations. DataGrail's Responsible Data Discovery provided Life360 with a comprehensive view of customer data across various systems, allowing for better risk classification and access control. The integration of DataGrail's tools enabled Life360 to process data subject requests in an average of 15 minutes, significantly reducing the staff needed for monitoring and processing. The case study illustrates the successful scaling of Life360's data privacy efforts, leading to improved operational efficiency and enhanced customer trust.