MSP Security Offerings Implementation Checklist

This guide outlines the essential steps for Managed Service Providers (MSPs) to enhance their security offerings in response to increasing cyber threats. It begins by highlighting the urgency of addressing cyberattacks, particularly those leveraging artificial intelligence, which have become more sophisticated. The document emphasizes the transition from traditional IT support to becoming a trusted managed security expert, noting that security services are now an expectation rather than a luxury. It presents data from the 2025 MSP Benchmark Survey, indicating that MSPs with higher profit margins prioritize enhanced security services. The guide details the components of a modern security stack, including endpoint detection and response (EDR), managed detection and response (MDR), and 24/7 monitoring. It also advises MSPs on selecting the right security vendors and building a comprehensive security stack to meet client needs. Additionally, it discusses the importance of training staff and marketing new security capabilities effectively to ensure client awareness and trust.