Poiesz Supermarkets EDI Solution Implementation

This case study details the implementation of Descartes’ EDI solution by Poiesz Supermarkets, a Dutch supermarket chain. Founded in 1923, Poiesz operates 78 supermarkets and 70 liquor stores across Northern Netherlands. The primary challenge addressed was achieving error-free messaging with suppliers, which Poiesz has managed since the early 1990s using EDI. In early 2023, Poiesz partnered with Descartes to enhance their EDI capabilities, aiming for improved traceability and integration with modern APIs. The implementation went live on October 1, 2023, and has since resulted in increased stability, better traceability of messages, and cost savings. Notably, Poiesz has not experienced any technical disruptions since the transition, and 97% of their messages are now sent via EDI. The intuitive interface of the EDI solution portal has also facilitated easy tracking of order statuses, demonstrating the effectiveness of the new system.