Royal Logistics Implements Descartes MyCarrierPortal

This case study outlines how Royal Logistics, a nationwide freight brokerage and asset-based carrier, addressed challenges related to fraud and inefficient carrier onboarding processes by implementing Descartes MyCarrierPortal (MCP). The document details the company's need for a centralized solution to vet carriers quickly and securely, particularly in light of increasing fraud risks in high-value retail freight. By utilizing MCP, Royal Logistics automated its carrier vetting process, significantly reducing the time required for onboarding from 20-30 minutes to mere seconds. The case study highlights the enhanced fraud prevention measures enabled by the platform, which filters out suspicious carriers and provides real-time notifications of critical changes in carrier status. Additionally, the study emphasizes the operational efficiencies gained, allowing brokers to focus on revenue-driving activities rather than administrative tasks. Overall, the implementation of MCP has transformed Royal Logistics' approach to freight security and operational efficiency.