DigiCert Professional Services Essential Package Overview

This document is a guide detailing the service descriptions for the DigiCert Professional Services Essential Package. It outlines the services available for customers procuring the package for any one of the DigiCert ONE managers. The guide specifies that a Statement of Work (SOW) is not required if the customer has accepted the terms governing the services. The Essential package provides a maximum of 24 working hours, while the Essential Plus package offers up to 40 hours. The project completion is based on the utilization of these hours within six months of the project kick-off. The document also includes information about the services covered, such as CA key ceremony coordination and various use cases for DigiCert ONE managers. Additionally, it mentions the possibility of creating custom SOWs for requirements that do not align with the predefined packages. The guide emphasizes the need for a lead time of two weeks for project kick-off and outlines the conditions under which services may require a SOW.