Technology Company Consolidates PKI with DigiCert

This case study details how a technology company addressed certificate-related outages by centralizing its Public Key Infrastructure (PKI) management using DigiCert Trust Lifecycle Manager. The company faced challenges with limited visibility over its certificate population and ad hoc procurement practices that led to outages. The new director of IT security conducted an internal audit and identified the need for a more robust certificate lifecycle management (CLM) solution. The implementation of DigiCert Trust Lifecycle Manager allowed the company to automate certificate management, enforce security policies, and seamlessly integrate PKI from acquired companies. The solution provided a unified dashboard for visibility into all TLS certificates, enabling the security team to prioritize and manage certificates effectively. The director noted significant improvements in efficiency and security, stating that the automation capabilities of Trust Lifecycle Manager facilitated compliance with corporate security policies and streamlined the certificate renewal process. Overall, the case study illustrates the successful consolidation of PKI infrastructure and the positive impact on operational stability.