Document Management Implementation at Two Rivers Financial Group

This case study outlines the implementation of document management solutions at Two Rivers Financial Group (TRFG) to address significant challenges related to paper document storage and retrieval. TRFG, which operates Two Rivers Bank & Trust, faced issues with limited space for paper files and inefficient document retrieval processes. The bank adopted ImageSilo and PaperVision Capture to digitize their records, resulting in a 60% reduction in paper files and substantial savings of $35,000 annually in personnel costs. The transition to electronic document management has enhanced productivity, allowing employees to spend significantly less time searching for documents. The case study details the improvements in operational efficiency, including a reduction in time spent in the filing room from 10 hours to just 2 hours per week. Additionally, the implementation of these solutions has provided better security for sensitive documents and ensured compliance with the Gramm-Leach-Bliley Act (GLBA). Overall, the case study highlights the successful transformation of TRFG's document management processes.