Montgomery County Records Management Case Study

This case study details the collaboration between Montgomery County and Daida to enhance the County's records management program. Faced with storage capacity challenges at the County Archives and Records Center, the County required a solution to digitize records and improve operational efficiency. Daida implemented a comprehensive records management solution that included secure transportation, document preparation, indexing, high-volume scanning, and a cloud-based document management system. The initiative successfully digitized over 40 million images, significantly reducing document retrieval times from days to seconds and reclaiming valuable storage space. The project also improved public access to information and streamlined operations across multiple County departments, supporting over 200 users. This case study outlines the steps taken to modernize the records management process and the positive outcomes achieved through the partnership with Daida.