Moorestown Township Document Management Case Study

This case study outlines the partnership between Moorestown Township and Daida to enhance construction records management through the implementation of a secure cloud-based document management solution. The objective was to modernize the management of construction permit application files by converting them into searchable electronic records, thereby improving document accessibility and supporting compliance with New Jersey DORES requirements. The solution involved digitizing, organizing, and securely managing these records, which facilitated immediate access for authorized employees and improved operational efficiency. The case study details the challenges faced by the Township, including the need for ongoing digitization and secure access to critical municipal records. It also highlights the successful results achieved, including the management of approximately 2 million document images and the reduction of physical storage needs through certified document destruction. The customized solution continues to adapt to the Township's evolving records management requirements.