JetBlue Airlines Accounts Payable Automation Case Study

This case study details the collaboration between JetBlue Airways and onPhase to enhance their accounts payable processes through automation. JetBlue, facing the challenge of managing over 51,000 invoices monthly among numerous approvers and suppliers, sought an automated solution to streamline operations and reduce the workload on internal staff. By implementing onPhase's AP automation solution, JetBlue achieved a nearly 90% touchless processing rate for invoices, allowing the financial back office to focus on strategic initiatives. Furthermore, the partnership led to the development of a dynamic discounting program that enabled JetBlue to secure significant savings by offering early payment discounts to suppliers. The results of this initiative exceeded expectations, with JetBlue tripling its initial savings goal, achieving $3 million in savings. The case study emphasizes the positive impact of automation on supplier relationships and operational efficiency without the need for additional manpower.