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DocXellent
Overview
DocXellent is a software company based in the United States, founded in 1983, that specializes in document management solutions. With a workforce of 11 to 50 employees, the company emphasizes the importance of customer feedback in shaping its product offerings. Its primary product, ENSUR, is designed to streamline workflows and reduce manual effort for clients by incorporating specific features based on customer input, which is collected through product change requests (PCRs) and evaluated by a steering board. The company aims to build long-term partnerships with its clients by providing tailored solutions and ongoing support, which includes troubleshooting and sharing best practices. DocXellent's commitment to understanding client needs is highlighted in its case studies, showcasing how its tools enhance operational efficiency and audit preparedness. The focus on customer relationships and continuous improvement underscores the company's approach to delivering effective document management solutions that cater to the unique requirements of its users.