NetApp Customer Experience Redefined with Product Analytics

This document is a technical report detailing how NetApp is enhancing customer experience through product analytics, specifically focusing on the Active IQ platform. It outlines the challenges faced in traditional storage and compute systems, such as poor performance and inefficient data governance. The report presents a solution involving the decoupling of storage and compute, which aims to improve performance, data management, and disaster recovery. It describes the architecture before and after implementing Dremio, highlighting the integration of a unified analytics and SQL query engine. The migration journey for over 130 users within two months is documented, along with the business outcomes achieved, including significant reductions in compute costs and faster query times. Additionally, the report discusses future directions for data tiering and the potential elimination of ETLs, emphasizing the ongoing evolution of data management strategies at NetApp.