Medallia Enhances Data Resilience with Cloud Solutions

This case study details how Medallia improved its data resilience by transitioning from on-premises tape backups to the Druva Data Resiliency Cloud for its VMware and AWS workloads. The document outlines the challenges faced by Medallia's IT team, including performance issues with disk backups and the inefficiencies of tape-based recovery processes. It describes the solution implemented, which involved leveraging backup-as-a-service to protect mission-critical virtual machines and databases against data loss and cyber threats. The results indicate a significant improvement in data recovery speed, achieving a 99% faster restoration time compared to previous methods, alongside a 4.4x reduction in storage costs through global deduplication. The case study emphasizes the importance of a reliable data protection strategy and how the Druva solution has become integral to Medallia's disaster recovery plans, providing peace of mind and operational efficiency for the IT team.