Summary
The document is a guide detailing the DWS Account Security Program, which outlines measures taken by DWS to protect user accounts and the steps users should follow to mitigate the risk of fraudulent activity. It emphasizes that account security is a shared responsibility between DWS and its clients. The guide provides instructions on monitoring accounts, including the importance of reviewing statements and transaction confirmations promptly. It advises maintaining accurate contact information and establishing online access for regular account checks. Additionally, it addresses the risks of phishing and provides recommendations for securing electronic devices. The document also explains the process for reporting unauthorized activity and the conditions under which losses may be eligible for recovery. It clarifies that the program applies only to accounts held directly with DWS mutual funds and outlines the limitations regarding reimbursement for losses. Overall, the guide serves as a comprehensive resource for clients to enhance their account security.
