Multi-Gig Services and Broadband Market Trends

This report is produced by Parks Associates in collaboration with NCTC and DZS, focusing on the emergence of multi-gig services within the broadband market. It outlines the strategies and technologies that NCTC members are employing to implement multi-gig deployments, as well as the evolving needs of customers. The report examines the current state of network deployments, highlighting the significant increase in internet speeds and capabilities that have been achieved by internet service providers (ISPs) in recent years. It details how consumer demand for gigabit services is impacting ISPs, with over half of US households indicating that gigabit availability is a key factor in their housing decisions. The report also discusses the implications of climate resiliency on network planning and the transition from traditional DSL and coaxial cable to fiber connections, which are becoming essential for future operations. Additionally, it presents insights into customer satisfaction metrics and the competitive landscape for ISPs as they adapt to these changes.