Firm Resilience and Crisis Management Program Overview

This document is a program overview focused on Firm Resilience and Crisis Management at Morgan Stanley. It outlines the structure and governance of the Firm Resilience program, which includes Business Continuity Management (BCM), Disaster Recovery (DR), and Third Party Resilience. The program aims to mitigate impacts during business continuity incidents caused by various threats such as cyber-attacks and natural disasters. It details the processes for assessing critical business services, developing recovery strategies, and conducting annual testing of business continuity plans. The document also describes the training and awareness initiatives for staff involved in business continuity management, ensuring they understand their roles. Additionally, it covers the assessment of third-party service providers' continuity plans and the execution of resilience testing and exercises to enhance operational preparedness. Overall, the program emphasizes the importance of maintaining business operations during disruptions and outlines the necessary procedures and governance to achieve this.