B2B Site Integration for Schwing Manufacturing

This case study outlines the integration of a B2B site for Schwing, a global manufacturer of concrete production and handling equipment. Schwing sought to enhance its partner site, which had limited automated integration with backend systems, by leveraging its existing Salesforce platform. The challenge involved extensive collaboration to integrate various functionalities, including products, orders, invoices, pricing, and discounts. Eagle Creek Software Services was engaged to utilize Schwing's Salesforce framework to create the B2B site. The project also included checkout integrations for shipping, tax calculations, and payment processing. Customer feedback was solicited during the transition to the new site, allowing for adjustments based on user comments and suggestions. This integration aimed to improve operational efficiency and customer experience, aligning with Schwing's growth objectives and commitment to safety, reliability, and cost-effectiveness in its offerings.