EasyVista

Overview

EasyVista is a software company based in France, established in 1988, that specializes in business intelligence (BI) solutions. With a workforce of 201 to 500 employees, the company reported revenue of approximately $97.5 million. EasyVista's expertise lies in IT service management (ITSM) and the implementation of ITIL (Information Technology Infrastructure Library) best practices. Their published content includes an eBook titled "ITIL in a Nutshell," which outlines the key components and changes introduced with ITIL 4, released in 2019. This document highlights the shift in focus from traditional IT service management to a broader service management approach, emphasizing value creation through digital workflows. It discusses the new Service Value System and Service Value Chain models, which replace previous frameworks, and addresses the evolution of various ITIL practices. The company's content reflects a commitment to supporting organizations in their digital transformation journeys by leveraging ITIL methodologies and ITSM tools.

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