Manchester Community Health Center Case Study

This case study details the operational challenges faced by Manchester Community Health Center, a non-profit health care center in New Hampshire, particularly regarding their WAN connectivity issues. Established in 1993, the center serves a significant number of patients and relies on an Electronic Medical Record system for its operations. The organization experienced difficulties with an underperforming Internet Service Provider, leading to outages and slow connectivity. To address these issues, the center implemented Ecessa's PowerLink solution, which proved to be 60% more cost-effective than a competitor's offering. The implementation resulted in improved uptime and eliminated bandwidth issues. The case study also mentions that the center is evaluating further enhancements through WANWorX Software-Defined Wide Area Networking solutions to bolster network reliability. Overall, the document outlines the center's journey in overcoming connectivity challenges and improving operational efficiency through strategic technology adoption.