PARDA Federal Credit Union Network Upgrade Case Study

This case study details the network upgrade undertaken by PARDA Federal Credit Union to enhance its connectivity and service delivery. Founded in 1937, PARDA operates across ten locations in several states and serves over 17,000 members. The organization faced challenges with a slow and expensive MPLS network, which resulted in high latency affecting real-time applications. To address these issues, Chief Information Officer Anthony Steffens sought to implement a software-defined wide area network (SD-WAN) solution. The Ecessa SD-WAN product was chosen after thorough evaluation and planning, leading to a successful deployment across multiple sites. The benefits of the upgrade included improved network performance, reduced latency, and significant cost savings by replacing the MPLS network with faster fiber connections. The transition was executed with minimal disruption, and the organization has since experienced enhanced reliability and customer service excellence, as highlighted by Steffens' positive feedback on Ecessa's support.