Summit Partners Network Performance Case Study

This case study details the network performance challenges faced by Summit Partners, a global growth equity investment firm. The firm required a highly secure and reliable network to support its operations, which include video conferences and communications with companies worldwide. The CIO, Vic Zelny, emphasized the importance of network reliability for maintaining productivity, stating that network failures significantly impact employee performance. To address these challenges, Summit Partners aimed to make network failures transparent to employees and reduce the technological learning curve for junior staff. After evaluating various solutions, the firm implemented Ecessa's SD-WAN solution, which demonstrated significant improvements in packet loss and network reliability during a two-week evaluation period. The results included a 98% improvement in packet loss and the avoidance of multiple outages, leading to the decision to deploy WANworX units across additional offices. This case study illustrates the effective partnership between Summit Partners and Ecessa in enhancing network performance.