The Second City Network Infrastructure Case Study

This case study details the network infrastructure challenges faced by The Second City, a prominent entertainment company known for its improv-based sketch comedy. Founded in 1959, The Second City operates multiple lines of business, including touring ensembles and corporate communications. The company requires significant bandwidth and uptime to support various operations, such as processing customer transactions and live-streaming shows. To address these needs, The Second City replaced its wireless service with a fiber connection and deployed Ecessa PowerLink® for link integration. This solution provided increased bandwidth and ensured uninterrupted operation during network outages. The case study outlines the positive results achieved, including improved network reliability and efficiency, which are critical for supporting the company's expanding operations. IT Manager Dan Wagner emphasizes the ease of managing the Ecessa units and the support received, highlighting the importance of reliable network management in a connected world.