Capital Markets Operations Services PEAK Matrix Assessment 2025

This technical report presents the Capital Markets Operations Services PEAK Matrix® Assessment for 2025, focusing on the performance of 22 service providers in the capital markets sector. The assessment evaluates the evolving landscape as institutions adapt to increasing demands from asset and wealth managers, alongside regulatory pressures. It outlines the key trends impacting capital markets operations, including the integration of generative AI and agent-based automation, which enhance operational efficiency and compliance. The report categorizes providers into Leaders, Major Contenders, and Aspirants based on their capabilities and market impact. It also discusses the implications of new regulations such as Basel IV and ISSB on compliance reporting and operational risk. The findings highlight the competitive dynamics in asset and wealth management, investment banking, and brokerage, emphasizing the importance of technological advancements and strategic partnerships in driving growth and resilience in capital markets operations.