COFCO International Infor SunSystems Upgrade Case Study

This case study documents the successful implementation of an extensive upgrade of Infor SunSystems for COFCO International, a major agribusiness entity. The initiative was led by Eclipse Computing, an Infor Gold Partner, and aimed to upgrade to Version 6.4 to enhance system performance and ensure compatibility with evolving business needs. The project involved upgrading various products, including Professional Advantage products and Infor Query & Analysis, while ensuring seamless integration with existing systems. Stakeholder engagement was crucial, with a dedicated project manager and super users facilitating effective communication. The planning phase included a detailed timeline for User Acceptance Testing and user training, while challenges such as load balancer setup and data migration were addressed through meticulous planning. The upgrade resulted in significant performance improvements, successful integration with the Azure Load Balancer, and alignment with contemporary technologies. Post-implementation, Eclipse provided hypercare support to ensure operational efficiency.