Barkley Digital Transformation Case Study

This case study outlines Barkley's journey towards becoming a digitally connected agency through significant technological upgrades and partnerships. The agency, which has expanded rapidly since 2018, recognized the need to align its IT initiatives with business growth strategies. Senior Vice President of Technology Lambert Tomeldan assessed the existing IT infrastructure and proposed a $4 million overhaul plan to modernize the agency's network and security systems. Key partnerships with Cisco Systems and Dell were established to enhance network infrastructure and disaster recovery capabilities. The agency also implemented a new ERP system from Accountability to streamline operations and remove data silos. Additionally, Barkley automated supplier payments using Edenred Pay, which improved operational efficiency and provided better visibility into payment statuses. The case study emphasizes the importance of integrating technology to support agency growth and enhance decision-making processes, showcasing how Barkley has leveraged digital tools to drive client value.