Edenred Pay Implementation Case Study at Greenthal

This case study details the implementation of the Edenred Pay cloud-based accounts payable platform by Charles H. Greenthal Management Corp., a property management firm. The objective was to automate invoice processing to enhance efficiency and support growth after the acquisition of 50 buildings and a relocation that affected mail delivery. The study outlines the challenges faced, including delayed invoice receipt and manual data entry, which hindered timely payments and staff productivity. The Edenred Pay solution automates the retrieval and validation of invoices, significantly reducing the time required for data entry and allowing for same-day uploads of 70% of e-mailed invoices. This integration has improved invoice tracking, enabled staff to focus on higher-value tasks, and provided scalability to accommodate growth without increasing staff. The solution also ensured business continuity during the COVID-19 pandemic, allowing remote processing of invoices. Overall, Greenthal has reported substantial benefits from the deployment of the Edenred Pay platform.