Portland Country Club Vendor Payment Automation Case Study

This case study details the experience of the Portland Country Club in automating their vendor payment processes using Edenred Pay. Founded in 1895, the Club faced challenges with delayed payments due to reliance on paper checks and USPS delivery times. Assistant Controller Denise Hamilton expressed frustration with the slow payment process and the risk of lost checks, which could lead to check fraud. After attending a user group meeting, Hamilton learned about Edenred Pay's accounts payable automation solutions. The transition to virtual card payments was smooth, with Edenred Pay handling vendor enrollment. The Club reported an above-average vendor acceptance rate of 71%, resulting in significant rebates that have allowed for improvements within the Club. The automation has reduced manual processes, contributing to greater efficiency in the accounting department and aligning with the Club's commitment to environmental quality by reducing paper use.