Application-Centric Monitoring for MSP Business Growth

This document is a solution brief that outlines the importance of application-centric monitoring for Managed Service Providers (MSPs) seeking business growth. It describes the challenges faced by MSPs, including competition and the need to adapt to a rapidly changing technology landscape. The brief emphasizes that as enterprises become more application-driven, MSPs must expand their services beyond traditional offerings to include monitoring of business-critical applications. It details how eG Enterprise serves as a comprehensive monitoring platform that enables MSPs to provide insights into application performance and user experience. By leveraging this platform, MSPs can transition from being a cost center to a revenue center, thus enhancing their value proposition to customers. The document also highlights key capabilities of eG Enterprise, including intelligent alerting, historical data analytics, and support for a wide range of applications, which together facilitate proactive management of IT infrastructure and contribute to customer satisfaction and business continuity.