AWS WorkSpaces Monitoring Solution Brief

This solution brief outlines the monitoring capabilities of eG Enterprise for AWS WorkSpaces, focusing on the challenges of managing and monitoring desktop deployments. It details how eG Enterprise provides a comprehensive view of user experience, availability, performance, and usage of AWS WorkSpaces. The document describes the use of synthetic and real user monitoring to track performance across various tiers, including local networks and AWS access. It emphasizes the automatic root-cause diagnostics and anomaly detection features that facilitate quick problem identification. The brief also highlights multi-tenant capabilities, including self-service features and compliance reporting. Additionally, it explains how eG Enterprise can proactively monitor service availability and logon performance, utilizing a lightweight agent to track user experiences and application usage patterns. The solution aims to optimize resource usage and reduce costs by providing detailed reporting and alerting functionalities.