Wi-Fi Optimization in Healthcare with Ekahau

This case study details the implementation of Ekahau's Wi-Fi solutions at Premier Health, a healthcare organization with multiple facilities. The objective was to address significant connectivity challenges in a high-density healthcare environment, ensuring secure and reliable wireless connectivity for mission-critical applications. Prior to implementation, Premier Health faced numerous issues, including high volumes of troubleshooting tickets related to Wi-Fi connectivity, which consumed over 20 hours weekly. By deploying Ekahau's tools, including the Sidekick 2 and AI Pro, the organization achieved a dramatic reduction in troubleshooting time, from over 20 hours a week to just 5-10 minutes per incident. Additionally, the number of Vocera badge-related tickets decreased from 30 per week to one every 2-6 months. The solutions provided not only immediate returns on investment but also ensured long-term optimization and scalability of the Wi-Fi network, enhancing patient safety and operational efficiency across the organization.