Connecting with Medicare Beneficiaries to Lessen Social Isolation

This report discusses the prevalence and impact of social isolation among Medicare beneficiaries, particularly older adults. It outlines how social isolation and loneliness are significant health risks that can lead to poorer health outcomes and increased healthcare costs. The report highlights the Elevance Health Member Connect program, which aims to improve the physical, psychological, and social wellbeing of older adults by fostering connections and encouraging community engagement. The program identifies members at risk of isolation and provides support through a dedicated team, including social care partners and phone pals. Key findings from the 2018 Medicare Current Beneficiary Survey reveal that a substantial percentage of beneficiaries report mental health conditions and limited social activities. The report presents data indicating improvements in loneliness and social engagement among participants in the Member Connect program, measured through established scales. Overall, the document emphasizes the importance of addressing social isolation to enhance health outcomes in the aging population.