Workplace Wellness Programs and Whole-Person Health Analysis

This technical report examines the Smart Rewards wellness incentive program offered by Elevance Health-affiliated plans, focusing on its participation patterns among members. The report outlines the structure of the program, which incentivizes preventive care, chronic condition management, and wellness activities through monetary rewards. It highlights the demographic characteristics of engaged versus non-engaged members, revealing that a larger proportion of engaged participants are female and older. The study utilizes administrative claims data from over 568,000 members to analyze engagement patterns, with findings indicating that 65% of eligible members completed at least one incentivized activity. The report details the methods used for analysis, including demographic comparisons and the evaluation of engagement rates across different subgroups. It also discusses the implications of these findings for improving the accessibility and effectiveness of workplace wellness programs, particularly for populations with greater health needs, such as women and individuals with lower incomes.