Workplace Violence Prevention and Management Guide

This guide outlines strategies for preventing and managing workplace violence, focusing on the safety of employees in various environments. It emphasizes the importance of training staff in eLearning programs related to workplace safety and encourages discussions about key takeaways during team meetings. The document details actions to assess and improve the working environment, including identifying high-risk areas and ensuring secure access points. It also addresses the need for effective communication and planning for remote employees, emphasizing the importance of having duress alarms and GPS tracking. The guide provides a checklist for pre-incident preparedness, including the establishment of safe areas and exit strategies during violent incidents. Additionally, it highlights the necessity of training employees on procedures for dealing with aggressive customers and ensuring compliance with safety protocols. Overall, the guide serves as a comprehensive resource for organizations aiming to enhance workplace safety and reduce the risk of violence.