Total Economic Impact of Migrating to Dynamics 365 Business Central

This document is a Total Economic Impact study commissioned by Microsoft and conducted by Forrester Consulting. It examines the financial implications of migrating from on-premises Microsoft ERP solutions to Dynamics 365 Business Central. The study outlines how Dynamics 365 Business Central can empower small to medium-sized organizations by modernizing their enterprise resource planning (ERP) in the cloud, potentially avoiding costs related to on-premises infrastructure and support. The findings are based on interviews with representatives from organizations that have made this migration, as well as a survey of decision-makers. Key benefits identified include improved productivity across finance, operations, and sales, as well as significant cost savings from eliminating third-party consulting fees and legacy support costs. The study also presents a framework for evaluating the potential return on investment (ROI) and highlights the overall positive financial impact of adopting Dynamics 365 Business Central over a three-year period.