Baldwin Supply Co. Accounts Payable Process Modernization

This case study details the modernization of Baldwin Supply Co.'s accounts payable (AP) process through the implementation of Esker Accounts Payable and Enlighten.Net’s ENet Docs. The primary objective was to automate AP invoice processing, thereby reducing manual tasks and increasing visibility into the AP workflow. The company faced significant challenges due to reliance on paper and manual processes, leading to inefficiencies such as lost documents and difficulties in locating key information. The integration of Esker’s cloud solution allowed for touchless processing and centralized management of invoices, resulting in the elimination of 98% of paper usage. Additionally, the partnership with Enlighten.Net enhanced the document management system, enabling faster access to information. The results included improved invoice turnaround times, better supplier relationships, and enhanced employee morale due to reduced manual reconciliations. Overall, the modernization efforts have driven efficiencies and provided a strategic perspective within the Office of the CFO.