Liberty's Entra ID Governance Improvement Case Study

This case study details how Liberty, a financial services provider, addressed significant challenges related to its Entra ID environment, which had become overwhelmed with unchecked applications and security risks. The document outlines the initial state of Liberty's app governance, highlighting issues such as orphaned applications, expired secrets, and a lack of structured onboarding processes. It describes the implementation of the App Governance Accelerator, which provided visibility into app ownership and permissions, allowing Liberty to effectively manage its application landscape. The case study presents the cleanup strategy adopted by Liberty, which involved collaboration with various departments to identify app owners and streamline the app lifecycle. As a result, Liberty reduced its app inventory significantly and improved its governance score. The document concludes with insights on the ongoing governance journey and the importance of proactive management in maintaining a secure cloud environment.