Summary
This guide provides an onboarding checklist for new users of Epicor software. It outlines essential resources and tools available to facilitate a smooth transition into using Epicor's services. Key components include setting up Single Sign On (SSO) for streamlined access to various Epicor portals, such as EpicCare, EpicWeb, and Epicor Learning. The document emphasizes the importance of familiarizing oneself with EpicCare, which serves as the primary support site, offering a knowledge-based library, solution videos, and a platform for submitting non-technical requests through Wayfinder. Additionally, it encourages participation in EpicCare Best Practices Webinars to enhance user proficiency. The guide also details how to subscribe to system notifications for cloud solutions via status.epicor.com and highlights the role of Epicor Learning in promoting continuous education and product adoption. Overall, this onboarding resource aims to ensure new users have the necessary tools and information to succeed with Epicor from the outset.
